FAQs

Access and assistance at Boston’s South Station

South Station is accessible to visitors with disabilities. It has public elevators and ramps to help visitors get around without the use of stairs. Please check the South Station directory for exact locations. South Station does not provide wheelchair rental.

An elevator is located down the corridor from the main information booth. It’s perfect for getting to the Red Line platform for those with physical challenges as well as those with baby strollers.

Commuter rail and Amtrak platforms are fully accessible and the bus terminal can be reached from the Track 1 platform.

The bus terminal offers red cap wheelchair service seven days per week from 10:00 a.m. to 6:00 p.m. For the best results, call ahead to schedule service: (617) 790-4304.