There are no ticket counters or Boston Express representatives at the airport but we do sell ticket via our online store. We recommend that you purchase your tickets online while you wait for the bus if you do not have a ticket.
Passengers must be at the pick-up locations prior to the departure time on the schedule. All service that originates at Logan Airport continues to Boston’s South Station. If you do not have a ticket prior to boarding the coach at Logan Airport, you will still be allowed to board the coach (ID required). Upon arriving at South Station, you must disembark and proceed to the Concord Coach Lines ticket counter to purchase your ticket. We accept cash, major credit cards, and most digital wallets can be used. See Logan Airport Information for designated pick-up locations and other facility information.