FAQs

Can someone else use my ticket even though my name is printed on it?

The person whose name is on the ticket MUST be the person traveling with us. If your name is on the ticket, you must refund the ticket (less any amount used) and apply any leftover balance to a new ticket for the actual person traveling. If you wish to buy a ticket for someone else and they cannot be present at the time of purchase, please call the Information Center to discuss other purchase options at 1-800-639-8080 (TTY Relay: 711 or 1-800-735-2964).