FAQs

What if a bag is damaged or lost?

Boston Express assumes a maximum liability of $250 per adult-fare ticket (and $125 per half-fare ticket) for damaged or lost baggage.  Boston Express is not liable for loss or damage of luggage delivered to our employees for transportation, in our baggage compartments or in an amount exceeding the aforementioned limits.  All luggage should be properly tagged inside and out with identification tags / contact information.