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SERVICE UPDATE


Updated: May 11, 2020

As a result of the coronavirus pandemic, effective March 28, 2020, Boston Express will suspend all operations until further notice. 

We have made this decision with the health and safety of our employees, our passengers, and our communities in mind.  This is a difficult time for all of us, but we look forward to providing you with reliable and convenient connections for work and recreation when the threat posed by the coronavirus has passed.

Please sign up for travel alert emails here and/or monitor our website for updates as we have them.  In the meantime, stay safe.

–   Boston Express


Questions about your tickets?
As a reminder, one-way tickets are valid for 90 days, and round-trip tickets are valid for 1 year, which means you may travel any day or time until the expiration date. If you are using the tickets within that time frame, there is no need to return/exchange them even if there is a different time noted on the ticket – just print out your boarding pass and present it to the driver when you are ready to travel. If you are seeking a refund for tickets purchased online or in-person (including Commuter Packs) – please call Information Center at 1-800-639-8080 between the hours of 9:00 AM – 3:00 PM Mon-Fri or submit your order information via the Contact Form to make arrangements for a credit.

All new service information will be posted on our website at BostonExpressBus.com, as soon as it becomes available.

As always, the health, safety, and well-being of our customers, our employees and our communities are of paramount concern. We appreciate your business and wish you, your family, and local community all the best. Thank you for your support. Stay positive and healthy!

STAY INFORMED – Get the latest at BostonExpressBus.com.