FAQs

Am I entitled to a refund if the bus was late?

No. Every effort is made to operate according to published schedules. Connections are not guaranteed and schedules are subject to change without notice. Circumstances sometimes develop beyond our control and Boston Express cannot hold itself responsible for errors in timetables, inconvenience or damage resulting from a delayed coach.

Any passengers making a connection via train, bus or plane should allow plenty of time to make their connection.  Connections are not guaranteed and schedules are subject to change without notice.