FAQs

Where do I buy my ticket at Logan Airport?

There are no ticket counters or Boston Express representatives at the airport but we do sell ticket via our online store.  We recommend that you purchase your tickets online while you wait for the bus if you do not have a ticket.

Passengers must be at the pick-up locations prior to the departure time on the schedule. If you do not have a ticket prior to boarding the coach at Logan Airport, you will still be allowed to board the coach (ID required) and will be asked to disembark at the next ticketing stop to purchase your ticket. If the next ticketing stop if unavailable or closed, we will require that you purchase your ticket via our online store.  Cash, major credit cards, and most digital wallets can be used.  See Logan Airport Information for designated pick-up locations and other facility information.